Contact Us

Contact Us

If you have a question about an order, product, payment, shipping, return, or refund, please contact Goltez using the information below.

Customer Support

Email Response Time: 24-48 hours, excluding weekends and U.S. public holidays.

Business Hours: Monday-Friday, 9:00 AM-5:00 PM Eastern Time (ET).

Business Address

Goltez
1905 Treetop Ln
Silver Spring, Maryland 20904
United States

Order Support

For order-related questions, please include your order number, the email address used at checkout, and a short description of the issue. For damaged, defective, or incorrect items, please include clear photos so we can review the issue.

Please contact us before sending any return. We will provide return instructions after reviewing your request.